Returns / Exchanges

Return Policy

Narrow Road Closet allows store credit or an even exchange ONLY! At this time we do not provide cash refunds.

Oh no! It seems as though a road block popped up on you.  We definitely want to make sure you are able to get back on route to your destination as soon as possible. Here at NRC, our primary goal is to ensure the highest Roadie satisfaction.

If you change your mind, no worries – Follow the steps below to ensure a successful exchange. 

  • Merchandise must be returned within 14 days of the delivery date
  • Must be unworn, unwashed, and must have all tags attached
  • At this time, we do not provide return labels and it is the customers obligation to pay shipping costs to the returns department
  • Please allow up to 5 working business days for the return to be processed (We suggest getting a return tracking so you know exactly when it’s back in our facility!)
  • Original shipping costs are non-refundable
  • Damaged items, incorrect items, or missing items must be reported within 24 hours of receiving your merchandise for an exchange or store credit
  • Online Store Credit can only be used online at our website, www.nrcfashion.com
  • Any purchase amounts that exceed the value of the Online Store Credit will require an additional method of payment for the remaining balance due.
  • Online Store credit never expires.
  • Online Store credit is provided in U.S. Dollars.


For more information about Online Store Credit, please contact infonarrowroadcloset@gmail.com.

 

The following items are NON-RETURNABLE under any circumstance:

  • Hair accessories
  • Jewelry, earrings, ear cuffs and accessories
  • Bodysuits
  • Any merchandise marked final sale

 

If any of the above mentioned items are returned, no exchange will be processed. The customer will be responsible for any and all shipping charges that go into recovering the merchandise.

We do not offer discounts or additional promotional codes – please subscribe to our email newsletter for the latest updates, restocks and sales.

 

To begin your return/exchange, please email infonarrowroadcloset@gmail.com.